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Delivery and shipping

Delivery Status Updates

Here you can find further status updates on orders placed via the Craft Gin Club Online Shop, Gin of the Month Boxes and Online pre orders. This page will give you an update on any known delays with…

Updated 7 hours ago by Alexandra B

I haven't received my gin

Oh no! We're so sorry to hear that you're gin-less. We would advise you to check your emails (as well as the spam filter) to see if you have received your tracking code from Royal Mail. Tracking your…

Updated 1 month ago

When will I receive my gin?

Following payment on the 23rd of the month, we allow up to two weeks to get boxes labeled and ready for dispatch and delivery at the beginning of the following month. If you paid later than the 23rd,…

Updated 1 month ago

Delivery Options Explained

The cut-off for same-day dispatch when choosing ‘Royal Mail Tracked 24’ is 2 pm on weekdays, please note that dispatch might happen on the following weekday if placing an order after 2 pm. Stock avai…

Updated 1 month ago by Trine Flak

Do you ship internationally?

Currently we only ship to addresses within the UK, including the Channel Islands and Scottish Highlands. Unfortunately we're not able to offer our membership internationally, however, we're hoping th…

Updated 6 months ago

Which delivery company do you use?

We use Royal Mail to deliver our boxes and we always send tracking codes for main ships via email once your box has been dispatched.

Updated 6 months ago

What happens if I'm not at home when you deliver my gin?

If you're not at home to receive your delivery, Royal Mail will take your box back to your local delivery office, leaving you a 'Something for you Card' informing you of this and giving you the optio…

Updated 6 months ago

Can you send to a BFPO address?

We are certainly able to ship to BFPO addresses. However it's worth double checking the relevant alcohol allowances and also to be aware that the Royal Mail tracking stops once the box reaches the BF…

Updated 6 months ago

Do you send to Northern Ireland, the Highlands and Channel Islands?

Royal Mail can take an extra day or two to deliver to addresses within Northern Ireland, the Highlands and Channel Islands. We cover any duty needed to be paid when shipping to the Channel Islands, a…

Updated 6 months ago

How do I recycle the plastic packaging that protects my gin?

Our air-sacs are made from a standard composite film of polyamide (PA) and polyethylene (PE). Whilst technology does exist to recycle these films, many councils are, as yet, not able to do so. We wou…

Updated 6 months ago

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