What is Craft Gin Club Rewards?
Craft Gin Rewards is our way of showing our appreciation for you - our fantastic members! We want to thank you for your loyalty by giving you the opportunity to earn points for doing certain things i…
Who can join?
As a member of Craft Gin Club you’ll be automatically enrolled into the Craft Gin Club Rewards programme.
How do I earn points?
Currently you can earn points by referring a gin pal to join Craft Gin Club! This is a development of our previous ‘Refer a Friend’ scheme and will allow you to earn 1000 points every time you refer…
How do I view my points balance?
Your points balance is displayed in the bottom right of your Members’ Area and can also be found at the top of your Rewards page in the Members’ Area so you’ll always be able to see how many points y…
How do I redeem my points?
You can redeem your points by heading to the ‘Spend your points on rewards’ section of the Rewards page and selecting the reward you wish to purchase. You’ll need to make sure you have enough points…
What can I spend my points on?
When you log in to your Member's Account and click on the 'Rewards' tab you're able to spend your points on either a voucher for the store or money off a box, depending on how many points you've save…
Is there a limit to the number of points I can earn?
Not at all! We actively encourage you to earn as many points as you can to continue enjoying Craft Gin Club Rewards!
Will I be able to get discounts on future Gin of the Month boxes?
The more referrals you make to your fellow gin pals, the more points you will earn to put towards more rewards! Please note that you can only use one ‘£15 off a box’, ‘£20 off a box’or ‘£5 voucher’ r…
How do I know if I’ve received points for referring a gin pal?
If your gin pal has successfully signed up to Craft Gin Club using the dedicated code you sent them, then your points will be applied to your account 30 days after your ginpal has joined the club
What happens if a friend I refer cancels or returns their order?
Unfortunately, this means that your pending points will be cancelled and removed from your account.
Why did my account balance go down?
This is likely due to you, or someone you referred, cancelling or returning a purchase.
My points aren’t showing?
Please note that your points will show 30 days after your friend signs up with your unique code.
Can I use my points during checkout?
Not directly - please redeem your points for a Reward voucher - this will have a code which can then be applied during checkout. Remember to copy and paste the code and apply during checkout in our M…
How do I leave Craft Gin Club Rewards?
If you no longer wish to earn points, please contact us and ask to be removed. We'll remove you and you will lose any points you have accrued.
What happens if I leave and decide to join again?
Just drop us a line and we'll get you back up and running again. However, this will mean your points total will begin again from zero.
Where can I report a problem or give feedback?
We always value our members’ feedback so please email [email protected] with any queries and feedback you might have surrounding Craft Gin Club Rewards or the Members’ Store.