All Categories > Online Shop FAQs > Online Shop
Here you can find out all you need to know about our 2023 Gin Advent Calendar.
Updated 1 month ago
We deliver all online shop orders via EVRi and Royal Mail. Delivery time is usually within 2-4 working days. Please bear in mind that the time of day you order, and weekends and Bank Holidays might a…
Updated 3 months ago
All online shop orders will be sent via Royal Mail or EVRi and delivered via our Standard Delivery or Next Day delivery service dependent on which you select as your delivery option at check-out. Ple…
Updated 4 months ago
Below you can find the recommended last date for orders before Christmas and New Year's Eve 2023. Christmas 2023 Royal Mail Standard Delivery - for the best chance of delivery before Christmas, order…
Updated 9 months ago
Our Vodka Box will be sold for £42 and it will be excluded from all shop codes including loyalty vouchers and promotions. If your basket has the vodka box and another option in checkout the offer cod…
Updated 1 year ago by Lauren Relf
If you're looking for the perfect present for a gin lover in your life, but not sure which of our lovely gins would tickle their fancy, we have the perfect solution! You can now buy a gift card to be…
Updated 2 years ago
Members always get the best prices is a member reward that applies to member-only prices for craft gins on our online shop. It is only available to Craft Gin Club members - you lucky lot!
Our standard shipping cost is £4.99. For Bronze level Craft Gin Club members, we offer free shipping on orders over £50*, for Silver members free shipping applies to orders over £45* and for our Gold…
You can pay with your VISA, Mastercard, or AMEX. You can also choose to pay via PayPal, Apple Pay, or Klarna. Unfortunately, we are unable to accept prepaid debit or credit cards.
To use your discount code, make sure all items you wish to purchase are added to the cart and then go to the checkout. On the right hand side, under the summary of your cart content, you’ll see the d…
Our shop orders are processed almost immediately, and as such, we can't guarantee that we are able to cancel it before it's sent! You can always email us at [email protected] and we'll check…
Unfortunately, we’re unable to ship internationally. We’re currently delivering to the UK mainland, Northern Ireland and the Channel Islands.
Updated 3 years ago
For the majority of our online shop products, you’ll see either ‘Retail Price’ or ‘Standard Price’, as well as ‘Members’ Price’ or ‘Your Price’. ‘Retail Price’ refers to the general RRP, while ‘Stand…
To spend your points on an online shop order, you’ll need to first log in to your Members’ Area account and choose a reward voucher. Once you’re logged in, click on the ‘Rewards’ tab. Scroll down to…
We’re sorry to hear you’re having issues placing an order on our online shop! We’d recommend checking that your browser is up to date, or alternatively try a different browser and/or device. If you’r…
Oh no! We’re sorry to hear that you’ve received the wrong item or a damaged order. Please email us at [email protected], preferably with some pictures - either showing what you’ve received o…
Not to worry- our memberships team is happy to help. You can email them at [email protected] - cheers!