What do the different levels mean?
With our three levels, the more points you earn, the closer you get to unlocking access to the next Craft Gin Club Member Rewards level and discovering bigger and better rewards to treat yourself to.…
How do I earn points?
You earn points every time you received a Gin of the Month box or spend on the shop. You can also earn points by following our social media accounts! To get an overview of how to spend points you can…
What happens if I leave and decide to join again?
Just drop us a line and we'll get you back up and running again. However, this will mean your points total will begin again from zero and any accrued referral bonuses will have been removed from your…
Do you have a loyalty scheme?
We do indeed! Craft Gin Club Rewards is our way of showing our appreciation for you - our fantastic members. We want to thank you for your loyalty by giving you the opportunity to earn points for doi…
Points for Products - 'How to' Guide
Redeeming your Points for Products (step-by-step) With a range of offers available we’re sure you’ll find something to savour whether it’s adding a new twist to your next G&T or restocking with your…
What can I spend my points on?
When you log in to your Member's Account and click on the 'Rewards' tab you're able to spend your points on a voucher for our online shop, depending on how many points you've saved!
How do I redeem my points?
You can redeem your points by heading to the ‘Spend your points on rewards’ section of the Rewards page and selecting the reward you wish to purchase. You’ll need to make sure you have enough points…
Can I use my points during checkout?
Not directly - please redeem your points for a Reward voucher - this will have a code which can then be applied during checkout. Remember to copy and paste the code and apply during checkout in our o…
What is Craft Gin Club Rewards?
Craft Gin Club Member Rewards is our way of showing our appreciation for you - our fantastic members! We want to thank you for your loyalty by giving you the opportunity to earn points for doing cert…
Who can join?
As a member of Craft Gin Club you’ll be automatically enrolled into the Craft Gin Club Rewards programme.
How do I view my points balance?
Your points balance is displayed in the bottom right of your Members’ Area and can also be found at the top of your Rewards page in the Members’ Area so you’ll always be able to see how many points y…
Is there a limit to the number of points I can earn?
Not at all! We actively encourage you to earn as many points as you can to continue enjoying Craft Gin Club Rewards!
Why did my account balance go down?
This is likely due to you, or someone you referred, cancelling or returning a purchase.
My points aren’t showing?
Please note that your points will show 30 days after your friend signs up with your unique code.
How do I leave Craft Gin Club Rewards?
If you no longer wish to earn points, please contact us and ask to be removed. We'll remove you and you will lose any points you have accrued.