All Categories > Craft Gin Club FAQs > Managing your membership
Simply log into your account and head to ‘My Membership’ > In your ‘Active’ tab click ‘Update’ under Frequency you can click the preferred option and click ‘Confirm Plan Change’.
Updated 5 months ago
To amend your address, you can log in here. You’ll need to head to ‘My Membership’ tab > Delivery Address ‘Update’ and once you’ve finished updating your details, you’ll need to click ‘Update Address…
To skip your upcoming box, you'd need to login to your membership here. When you're logged in, click on the 'My Membership' tab > choose 'Change Order’ > ‘Skip My Box’ then you need to confirm the ch…
We're sorry to hear that you're leaving the club! To cancel your membership, you'll need to log into your account, choose the ‘Account Details’ tab and click on ‘Want to cancel your membership’. This…
We always encourage you make any changes or updates as early as possible, and no later than the day before we charge you. We always charge you for your next box on the 23rd of the month, prior to whe…
Updated 8 months ago
If you're currently a member and have an account, you can log in here using the email and password chosen when you signed up. If you don't currently have an account, you can create one here. Our memb…
Updated 3 years ago
Yes, of course! If you have an account, you can log in here using the email and password chosen when you signed up. If you don't have an account or need any help, you can email us at help@craftginclu…
To pause your membership, please email us on [email protected], alternatively you can skip your upcoming box by logging in here
Of course! To amend your membership, you can log in here. If you need any help or you're looking for a bottle we've had in a previous box, please email us on [email protected].
To get an overview of when you're next due a box, which contact details we have for you or to amend your plan in any way, you can log in here. If you need any help, please email us on help@craftgincl…
It couldn't be easier to get your subscription back up and running! Simply log into your account and hit the 'Reactivate' button. This will restart your plan with the next month's box. If you would l…
No worries! You can click here and simply choose "Forgot your password?", we'll send you an email so you can reset your password.
